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Teams of 1,2, or 3 purchasers (with a supervisor) visit your outlets and attempt to purchase age related products. Teams are dressed and act in a manner that makes it clear they are potentially underaged and therefore liable to challenge, whether for alcohol, cigarettes, or other products
If challenged, the purchaser will claim not to have ID and may push for sale to be made
All transactions are filmed using bodyworn cameras and recorded via hidden digital recording equipment. Extensive reports and summaries will be fed back to client, together with a report, recordings and video footage
Note is made of POS material etc
Test purchasing by trained personnel appearing underaged
Purchasers active in teams with supervisor
Bodyworn cameras film transaction
Digital audio record of conversation
Full reporting and analysis with statistics
Filming of POS material and transaction
We also support clients with exhibition, training and promotion
Further information can be seen on our sister site at www.think21.co.uk and on our main company site at www.answers.uk.com
Challenge 21 - Training in Age Related Product Sales
www.challenge21.co.uk - www.think21.co.uk
Training: Our Fixed-Price training days start from £295 + travel. The course will keep staff up to date, and keep you in good standing with the authorities, protecting your licence and your livelihood
Training is delivered on-site, tailor-made to your operation, and delivered by young Investigators experienced in testing age related sales. A typical programme will include:
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What are Age Restricted Products and the fines attached to underage sales
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The background and reason behind Challenge 21 and Think 21?
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What are appropriate forms of ID
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How to ask, refuse and accept ID for a sale
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Outlets are supplied with free posters to support all ID check
Much more than sitting staff in front of a computer to undertake come ‘virtual’ training, our experienced Challenge21 specialised investigators offer an interactive workshop including presentations, role play, and even a quiz!
call
0871 246 2750
Free Challenge 21 Posters
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