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Challenge 21 Test Purchasing

Worry about your staff selling to the underaged? We use young personnel to test purchase your outlet and report back to you. For more information and set up a programme, call us on n 0871 246 2750 to book training or test purchasing - or email us at

Challenge 21 Training

Our teams of young mystery shoppers, under the auspices of a supervisor, test purchase your outlet for sales of age related products such as alcohol and tobacco

A full report, with video and photographs, is sent to you to evaluate action you may need to take

The test is fully recorded, enabling identification of the seller and the manner in which the transaction was conducted or refused

We will also supply you with Point of Sale material

All staff are trained and appear underaged

  • Working in small teams with a supervisor
  • No laws are broken - but the actions are clear
  • Digital recordings of transactions
  • A full report, analysis and statistics
  • As a combined exercise, we can train your staff too, in a course on your own premises where it is familiar to attendees

    Our Training is held at your venue, covering:

  • Which products are age restricted
  • How to handle underaged sales
  • What identification should staff ask for
  • How to handle the sale, and how to refuse
  • Free Challenge 21 posters

    Point of Sale posters in a wipe clean format are provided by us to the trade free of charge

    Challenge 21 Training

    We train your staff how to handle underaged sales, what to ask for, and how to refuse

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