"The advantage we have in the debt process is being a third party" says our Recovery Manager. "While debtor and creditor may have a worsening relationship, our first job is to show the bad debtor that we are not interested in the ins and outs of what has gone on before - our objective is to secure our client's money. Once that point has been got across to the debtor we are well on the way"

Our Manager has many different tactics. While some clients do suggest he resort to the tactics in the photo on the left, practical considerations suggest this may be going too far.........

"There is a side of me that is slightly pedantic - something I use to good effect when dealing with recalcitrant debtors. Contrary to what some people believe, it is not about wielding a big stick; persistence, attention to detail and determination are much better weapons "

The service works on a "No-Win, No-Fee" basis, so, really, there is little to lose. Answers also have a fully resourced tracing service to track down absconders