PEACE interview model in civilian interview

Witness Statements
P.E.A.C.E. Interview Model

Employment Tribunal

Witness Statements

Answers Investigation are often required to interview witnesses, as a part of their own investigations and under solictors instructions. In accordance with good practice, we use the PEACE framework for interviewing, interviewers having undergone internal training

P.E.A.C.E. Interview Model

Planning & Preparation

  • Plot events on a timeline for information retention
  • What is known about interviewee and what needs to be established
  • Points to prove, facts in issue
  • Identify possible defences
  • Practical issues (e.g. where, when, how…..)
  • Aims and objectives
  • Written plan
  • Engage & Explain

  • Engage in a conversation
  • First impressions
  • Explain purpose of the interview
  • Reason, routines, outline, expectations
  • Assess needs of interviewee
  • Account

  • Uninterrupted Account
  • High use of open questions, summaries
  • Expanding and Clarify the Account
  • Question Loop…Open, Probe, Summarise as appropriate, Link
  • Done chronologically, methodically
  • Locks person down into their account
  • Clarification & Challenge

  • Challenging the inconsistencies & contradictions
  • Use the words of the interviewee, words of others and contradictory information/evidence
  • Non accusatorial
  • Ask interviewee to explain the differences between their account and the evidence
  • Closure

  • Summarise account for mutual understanding
  • All areas sufficiently covered
  • Explain future activities
  • Facilitate positive attitude of accurate and reliable information
  • Review needs of interviewee
  • Maintain professional style
  • Evaluation

  • Evaluate information obtained
  • Aims and objectives reached?
  • Re-evaluate evidence in investigation
  • Evaluate own performance
  • Evaluated by supervisor/advisor
  • Needed for personal development
  • Full guidance in our use of the PEACE framework can be seen here

    For practical assistance and consultation contact us in the first instance either by email to info@answers.uk.com or by telephoning 020 7158 0332 and discussing the matter with our team

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