PEACE interview model in civilian interview

Witness Statements
P.E.A.C.E. Interview Model

Employment Tribunal

Witness Statements

Answers Investigation are often required to interview witnesses, as a part of their own investigations and under solictors instructions. In accordance with good practice, we use the PEACE framework for interviewing, interviewers having undergone internal training

P.E.A.C.E. Interview Model

Planning & Preparation

  • Plot events on a timeline for information retention
  • What is known about interviewee and what needs to be established
  • Points to prove, facts in issue
  • Identify possible defences
  • Practical issues (e.g. where, when, how…..)
  • Aims and objectives
  • Written plan
  • Engage & Explain

  • Engage in a conversation
  • First impressions
  • Explain purpose of the interview
  • Reason, routines, outline, expectations
  • Assess needs of interviewee
  • Account

  • Uninterrupted Account
  • High use of open questions, summaries
  • Expanding and Clarify the Account
  • Question Loop…Open, Probe, Summarise as appropriate, Link
  • Done chronologically, methodically
  • Locks person down into their account
  • Clarification & Challenge

  • Challenging the inconsistencies & contradictions
  • Use the words of the interviewee, words of others and contradictory information/evidence
  • Non accusatorial
  • Ask interviewee to explain the differences between their account and the evidence
  • Closure

  • Summarise account for mutual understanding
  • All areas sufficiently covered
  • Explain future activities
  • Facilitate positive attitude of accurate and reliable information
  • Review needs of interviewee
  • Maintain professional style
  • Evaluation

  • Evaluate information obtained
  • Aims and objectives reached?
  • Re-evaluate evidence in investigation
  • Evaluate own performance
  • Evaluated by supervisor/advisor
  • Needed for personal development
  • Full guidance in our use of the PEACE framework can be seen here

    For practical assistance and consultation contact us in the first instance either by email to or by telephoning 020 7158 0332 and discussing the matter with our team

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